Store Policies:SHIPPING POLICY
Sky Guitars will only ship to customers within the continental UNITED STATES.
Sky Guitars will accept returns on all products within 7 days of the delivery date. The buyer is responsible for all shipping charges including the original shipping cost unless we are picking up a damaged instrument
Product should be in the same condition it was received in to be returnable. If returning a product, all applicable packaging materials, inserts and manuals, warranty cards and all accessories should be included. Please do not tape or write anything on the item or the package. We will charge you for replacement of damaged, altered or missing contents. We reserve the right to refuse any such returns.
Please pack the products into their original box with plenty of packing material and place the original box in a shipping box, tape securely, and mark with the return address: Sky Guitars 521 N. Elm Street Denton, TX 76201. Make sure to ship your product back insured and with tracking and send us that information before shipping. We are not responsible if your package is lost in transit.
No goods will be accepted for exchange or return without authorization.